Table of contents

Simply tap the number to start a call.

For Tourist Police Dial – 1155

Public Ambulance Dial – 166

For Police Dial – 191

For Fire Dial – 199


What to do in an emergency

  • Stay calm and seek assistance—there may be someone nearby who can help.
  • If you’re unsure of your exact location, look for landmarks or notable features to help explain where you are.
  • Dial 191 for emergencies or 1155 for English-speaking assistance.

Important Note: While emergency medical services (ambulance) typically have English-speaking staff, the police and fire services may not. If possible, ask a nearby Thai speaker to make the call on your behalf. For non-urgent situations, or if you do not have access to a Thai speaker, it is recommended to contact the Tourist Police for assistance.

Emergency Terms in Thai


English: Help!

Thai Script: ช่วยด้วย
Translation: chuay duay
Voice:



English: Emergency

Thai Script: ภาวะฉุกเฉิน
Translation: pawa chuk chuen
Voice:



English: Ambulance

Thai Script: รถพยาบาล
Translation: rot payabaan
Voice:



English: Fire!

Thai Script: ไฟไหม้
Translation: fai ma
Voice:



English: Police

Thai Script: ตำรวจ
Translation: dtam ruad
Voice:



English: Accident

Thai Script: อุบัติเหตุ
Translation: oobadtihed
Voice:



English: Hurt

Thai Script: เจ็บ
Translation: jep
Voice:



English: Car crash

Thai Script: รถชน
Translation: rot chon
Voice:



English: Quick!

Thai Script: เร็ว
Translation: reo
Voice:



English: Urgent

Thai Script: ด่วน
Translation: dtuan
Voice:



English: Thief/Theft

Thai Script: ขโมย
Translation: kamoy
Voice:



Tourist Police

Dial – 1155
From Aboard – (+66) 2308-0333

This hotline is available 24/7 and offers English-speaking assistance. It’s a crucial number to keep in mind—they can address your concerns, answer your questions, and connect you to the appropriate service or authority if needed.

Calling From Abroad

The international dialing code for Thailand is +66. If you are outside Thailand and require urgent assistance, you can contact the following numbers:

Public Ambulance

(Everywhere) Dial – 1669

Calling this number will connect you to the public ambulance service, which will dispatch help to your location. In urban areas, the average response time is approximately 10 minutes, though it may take up to 30 minutes in rural areas. English-speaking staff are typically available to assist you.

Thailand provides both voluntary rescue services and official ambulances to respond to medical emergencies and transport patients to hospital A&E departments for urgent care.

Key Emergency Numbers for Medical Assistance:
  • Ambulance/Urgent Medical Assistance:
    1669

  • Bangkok Ambulance Services:
    1646

  • General Ambulance and Rescue Services:
    1554
Additional Resources:
  • Emergency App: Download the Thai EMS 1669 app from the National Institute for Emergency Medicine (NIEM – สถาบันการแพทย์ฉุกเฉินแห่งชาติ). It includes a chat feature for assistance.

  • Nearest Hospital: If you know the name of a nearby hospital, you can call them directly for an ambulance. Save your nearest hospital’s emergency number in your phone for quick access, especially if you don’t speak Thai or live in Bangkok, where traffic delays are common.

  • Private Air Ambulance: (Siam Air Care) for air ambulance services
    Call 08 9922 3300
Private Ambulance (Bangkok)
Dial – 1724 or 1719

The response time for public ambulances can vary, especially with Bangkok’s heavy traffic. It’s worth noting down these private ambulance numbers as an alternative. While they may cost more, they are typically faster and can get you to the hospital for treatment more quickly.

Poison and Snake Bite Emergencies:
24-Hour Medical Assistance:

While pharmacies in Thailand are not usually open 24/7, you can always visit a hospital emergency department for medical assistance, including access to medications.


Police, All Emergencies

Dial – 191

The general emergency number for the Thai police is 191. If you don’t have a Thai speaker to assist you, you can contact the Thai Tourist Police Bureau (กองบัญชาการตำรวจท่องเที่ยว) by dialing 1155, where English-speaking staff will assist you with general emergencies.

Additionally, there is a mobile app available for download—The Thai Tourist Police I Lert U app—which provides 24-hour assistance.

Here are other important emergency numbers in Thailand:

Fire Department

Dial – 199

The emergency fire service number in Thailand is 199. The National Thai Fire Service handles a variety of emergencies, including fires, car fires, snake or wild animal relocation, flood rescues, disaster assistance, and search and rescue operations.

Here are the relevant numbers to call for specific situations:

Lost or Stolen Property

If you lose or have property stolen in Thailand, contact the Tourist Police at 1155 to report the incident.

Credit Card Loss
Mobile Phone Theft

If your mobile phone is stolen:

  1. Contact the police to file a report.

  2. Reach out to your phone provider or visit a network service center for assistance. Be prepared to provide your IMEI number and SIM card details.
Main Mobile Network Contact Numbers:
Lost or Stolen Passport

If your passport is lost or stolen:

  1. File a police report.

  2. Contact your embassy for further assistance.

Tip: Always keep a photo or photocopy of your passport as a backup for emergencies.


Road & Traffic Emergency

For road and traffic emergencies or accidents, you can contact:

  • Tourist Police: 1155

  • Highway Police: 1193
In Case of a Traffic Accident:
  • Urgent Medical Assistance: Call 1669 (nationwide) or 1646 (Bangkok).

  • Insurance Assistance: Contact your insurance call center for help with accidents or breakdowns.
Roadside Breakdown Assistance:
  • Insurance and Car Companies: Many provide roadside assistance; ensure you request this service when insuring or renting a vehicle.

  • Bangkok Free Voluntary Assistance: Call the 24-hour Ruam Duay (ร่วมด้วยช่วยกัน) hotline at 1677. Some volunteers speak English.

  • Expressway/Motorway Breakdowns: Use emergency phones located at regular intervals along the roadside.
Additional Hotlines:
  • Traffic Information: 1197

  • Highway Information: 1543


Mental Health Emergency

If you or someone you know is experiencing a mental health crisis, the following hotlines and services are available for support:

These services are here to provide support and guidance during difficult times. Don’t hesitate to reach out.


Animal Emergency

If you need assistance with animals or veterinary emergencies in Thailand, here are key contacts:

Animal Cruelty and Welfare
Emergency Veterinary Services
Wildlife and Specialized Assistance
Veterinary Associations

These services are here to help with animal-related emergencies and welfare concerns across Thailand.


Drug & Alcohol Emergency

If you need advice or support related to substance abuse, including drugs and alcohol, here are key resources:

  • Social Help Center (สายด่วนศูนย์ช่วยเหลือสังคม): Call 1300 for 24-hour assistance and guidance on substance abuse.

  • Mental Health and Substance Advice Line: Call 1323, a 24-hour hotline providing support for mental health and substance-related issues.

  • Center for Addiction Studies (CADS): Offers research, information, and resources for the prevention and care of substance addiction.

These services are available to help individuals and families address and manage substance-related challenges.


Child Emergency

For support with family, child, and youth-related concerns, the following resources are available:

  • Social Help Center and Child Violence Prevention Hotline (ศูนย์ช่วยเหลือสังคม สายด่วน):
    • Call 1300 (24/7) for assistance with issues such as:
      • Relationships
      • Family challenges
      • Parenting support
      • Child safety
      • Stress, depression, and loneliness
      • Substance use and gambling
      • Body image and eating disorders
      • Pregnancy and abortion support
      • Self-harm and sexual abuse

  • Missing Persons Reporting Hotline:
    • Call 02-282-1815 to report a missing person, including children.

  • Mental Health Crisis Advice Line (ปรึกษาปัญหาสุขภาพจิต):
    • Call 1323 for family-related mental health support.

  • UNICEF Thailand:
    • Dedicated to child protection and welfare, offering various resources and advocacy programs for children and families in need.

These services are available to provide guidance, support, and protection for children and families facing challenges.


Crime Emergency

If you need assistance with crime-related issues, the following resources are available:

Support for Sexual Violence and Abuse
  • Association for the Promotion of the Status of Women (APSW):
    • Offers care, assistance, and a rape crisis center.
    • Call 02-929-2301-07.
  • Mental Health Crisis Advice Line (ปรึกษาปัญหาสุขภาพจิต):

    • Call 1323 for assistance with sexual abuse or trauma.

  • Pavena Foundation:

    • Provides legal advice and support for women and children facing abuse, trafficking, or assault.

    • Call 1134 (24/7 assistance).
Fraud and Cyber Crime

Non-Emergency Tourist Complaints

  • Thai Government Hotline: Call 1111 (available 24/7) for tourist complaints and non-urgent issues.

These services are designed to assist and protect individuals facing crime-related challenges, offering both immediate help and specialized support.


Gas, Electricity & Water Emergency

Electricity Emergencies
  • Provincial Electricity Authority (PEA) Contact Center: Call 1129 or use the live chat feature on their website.

  • Power Outage Reporting: Call 1130
Water Supply Issues
  • Water Authority Contact Center: Call 1125 for assistance with water supply problems.
Gas Leaks

Gas is not centrally supplied by local authorities in Thailand. If you suspect a gas leak:

  • Take immediate precautions to ensure safety.

  • Contact the Tourist Police at 1155 for further assistance.

These services are essential for managing utilities and natural emergencies effectively across Thailand.


Flood and Extreme Weather Assistance

Homeless Emergency

If you or someone you know requires assistance with homelessness, the following resources are available:

General Assistance
  • Social Assistance Hotline: Call 1300 for 24/7 support for homeless individuals across Thailand.
Support for Homeless Children and Teenagers
  • Childline Thailand Foundation – Hub Saidek:
    • Offers refuge and support to homeless children and teenagers in Bangkok.

    • Call 1387 for assistance.
Community Support
  • Community Organizations Development Institute (CODI):

These services are designed to provide shelter, resources, and support for homeless individuals and vulnerable populations in Thailand.


LGBTQ+ Emergency

Several organizations provide support and assistance to the LGBTQ+ community in Thailand, offering resources to address issues such as domestic violence, discrimination, and mental health:

Women and Men Progressive Movement Foundation
  • Promotes gender equality and works to prevent violence caused by gender bias.
  • English and Thai support available from 09:00 to 15:00 on business days.
  • Call 02-513-2889 or use the online chat facility for assistance.
Social Help Center (Ministry of Social Development and Human Security)
  • Free 24-hour hotline available in English and Thai.
  • Call 1300 for support.
Rainbow Sky Association of Thailand (RSAT)
  • Assists LGBTQ+ individuals with domestic violence and related issues.
  • Available from 09:00 to 18:00 on weekdays and 12:00 to 17:00 on weekends.
  • Call 02-731-6533 for help.

These services aim to provide a safe and supportive environment for LGBTQ+ individuals, offering resources to address challenges and promote well-being.


Useful resources

What are your feelings
Updated on February 6, 2025